As a reseller, is there a trial period for my end customers?
The current month in which you create your own instance is free of charge. If you create the instance at the beginning of the month, you can test it for up to 30 days. After the trial period ends, the instance automatically transitions to a production instance at the beginning of the next month and will be billed. The trial period cannot be extended. If you do not wish to transition to the production instance, you must export all data stored in it before the trial period ends, as the data will be deleted afterward.
With EL mailarchive, you can quickly set up legally compliant archiving from the cloud—it’s simple, requires no hardware purchase costs, and offers full administrative control via our intuitive web interface.
Related Articles
Creating an EL mailarchive instance in the Control Panel
A new EL MailArchive instance is always created via the end customer detail view in the Control Panel. You must therefore first create the customer or select an existing one. After selecting a customer in the first step, you can define the sales ...
As a reseller, can I receive an NFR for EL mailarchive?
Yes, as a partner, you can receive a discounted NFR instance for your own use. Please feel free to contact us at sales@elovade.com. With EL mailarchive, you can quickly set up legally compliant archiving from the cloud—it’s simple, requires no ...
First administrative steps following the creation of an EL mailarchive instance
First, download the EL mailarchive client installation file via the Control Panel. You will find the setup file in the instance properties under the "Clients & Integration" section. Once you have run and installed the client, you can connect to the ...
Is it possible to delete a customer and their EL mailarchive instance?
Yes, this is possible at any time. To do this, open the relevant end customer’s instance in the Control Panel and click on the ‘Edit’ button in the top right-hand corner. Once the instance is deleted, all data will be permanently deleted. Before ...
What email archiving technology is used in EL mailarchive?
EL mailarchive is a cloud-based email archiving solution ‘made in Germany’, based on legally compliant and certified MailStore technology. With over 80,000 corporate customers in more than 100 countries, MailStore is one of the world’s leading ...