Is it possible to delete a customer and their EL mailarchive instance?

Is it possible to delete a customer and their EL mailarchive instance?

Yes, this is possible at any time. To do this, open the relevant end customer’s instance in the Control Panel and click on the ‘Edit’ button in the top right-hand corner. 

Once the instance is deleted, all data will be permanently deleted. Before carrying out this step, please download any data or information you wish to retain via the EL mailarchive Client.

With EL mailarchive, you can quickly ensure legally compliant archiving from the cloud – simply, without any hardware purchase costs and with full administration via our intuitive web interface.
    • Related Articles

    • Creating an EL mailarchive instance in the Control Panel

      A new EL MailArchive instance is always created via the end customer detail view in the Control Panel. You must therefore first create the customer or select an existing one. After selecting a customer in the first step, you can define the sales ...
    • How many EL mailarchive users can be set up per instance?

      EL mailarchive supports instances with up to 2,000 users. This makes managing larger client accounts considerably easier for system integrators. The only requirement is that an average volume of 10,000 emails per user per year is not exceeded. Please ...
    • As a reseller, can I receive an NFR for EL mailarchive?

      Yes, as a partner, you can receive a discounted NFR instance for your own use. Please feel free to contact us at sales@elovade.com. With EL mailarchive, you can quickly set up legally compliant archiving from the cloud—it’s simple, requires no ...
    • Is there a minimum order quantity for EL mailarchive?

      No, EL mailarchive can be booked for as few as one mailbox! Licensing starts from just one user archive and is billed monthly. This allows you to cater for customers of any size. With EL mailarchive, you can quickly set up legally compliant archiving ...
    • First administrative steps following the creation of an EL mailarchive instance

      First, download the EL mailarchive client installation file via the Control Panel. You will find the setup file in the instance properties under the "Clients & Integration" section. Once you have run and installed the client, you can connect to the ...