Is there a minimum order quantity for EL mailarchive?
No, EL mailarchive can be booked for as few as one mailbox! Licensing starts from just one user archive and is billed monthly. This allows you to cater for customers of any size.
With EL mailarchive, you can quickly set up legally compliant archiving from the cloud – it’s simple, requires no hardware investment and is fully managed via our intuitive web interface.
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Is it possible to delete a customer and their EL mailarchive instance?
Yes, this is possible at any time. To do this, open the relevant end customer’s instance in the Control Panel and click on the ‘Edit’ button in the top right-hand corner. Once the instance is deleted, all data will be permanently deleted. Before ...
As a reseller, can I receive an NFR for EL mailarchive?
Yes, as a partner, you can receive a discounted NFR instance for your own use. Please feel free to contact us at sales@elovade.com. With EL mailarchive, you can quickly set up legally compliant archiving from the cloud—it’s simple, requires no ...
What email archiving technology is used in EL mailarchive?
EL mailarchive is a cloud-based email archiving solution ‘made in Germany’, based on legally compliant and certified MailStore technology. With over 80,000 corporate customers in more than 100 countries, MailStore is one of the world’s leading ...
Do I need to take care of data backups for the EL mailarchive instance and the archives?
No, this is handled by the platform operator (ELOVADE and its partners). You can find detailed information on this in the SLAs within the service specification. To do so, click on your profile in the top right-hand corner of the Control Panel and ...
What are the cancellation notice periods for EL mailarchive?
Licences may be cancelled with four weeks’ notice, effective at the end of the month. Cancellation may be made in writing or carried out directly via the EL Control Panel. With EL mailarchive, you can quickly set up legally compliant archiving from ...